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Baño Confort Warranty
The Guarantee Certificate issued by Baño Confort a trademark of Hispanic Soul, S.L. guarantees the quality of its products in the established legal term during a period of two years starting at delivery date.
Download (PDF) Warranty Certificate
Deteriorated articles:
The historical level of this problems is very low, thanks to the excellent service of the freight companies we work with.
Even so :
Check very carefully the given merchandise.
Any anomaly, flaw or breakage by an incorrect manipulation must be write down in the form of the transport agency.
If you can't review at that moment or for any other cause write down in the form "MISSING REVIEW".
This simple instructions allow us to make the corresponding complaint for this incidences to the freight company and resend you the merchandise quickly and at no cost.
We request you that a term of 72h from the receipt of order, any effect is communicated to us, by means of e-mail or fax. It performs importance to be able to have photos for your evaluation and later claim to the companies of transport.
Defective articles:
Our products have been put under the most rigorous quality controls before leaving the factory. However, if some problem arise, please report it immediately to our Customer Service Department before the 7 days of the reception of your bathroom furniture:
Phone for Spain: 926 88 43 00
Phone for Europe: + 34 926 88 43 00
Telefax for Spain 926 87 11 60
Telefax for Europe + 34 926 87 11 60
E-mail info@banoconfort.com
In this cases, Baño Confort (Hispanic Soul, S.L.) will assume all costs, replacing it as soon as possible. |